Do you have remarks on the quality or service of Waelkens? We are at your disposal. Thanks to your remarks, it is possible for us to help you as much as possible and to achieve a perfect customer satisfaction. We are available during the office hours by phone on +32 (0)56/66 60 73 or you can always send us an email to

Everybody knows the expression: “Making mistakes is human”. The same thing can happen to us. But if it happens, we will try our utmost to find a solution as quickly as possible.

Even if you have any doubts about the quality or correctness of your product, you can contact us on the phone number mentioned above. Products with an unique design can be produced especially for you. Unfortunately, it isn’t possible to change or return the goods. This is why it is very important to check your proof print before giving your approval.

Guarantees are not applicable and goods can not be reprinted if the damage is caused by normal use, unintentional or intentional changes as result of the copper or non discerning use of the materials and other external causes such as storms, fire, earth quakes …

If you have any further questions or remarks, thank you for sending some photos of your product(s) to