Drafted by FEBELGRA, Federation of Belgian Graphic Industry vzw, member of the Belgian Union Alliance.

GENERAL CONDITIONS

These general conditions apply to all our offers, assignmenst, agreements and deliveries.

Article 1 
Client is who places the order, supplier is who accepts and executes the order. 

Article 2 
Delivering to a supplier of production elements (raw materials, model, copy, and / or digital files, ...) with request without express reservation, a test or design, the commitment entails the implementation of this supplier to entrust the job or reimburse him for the costs incurred.

Article 3 
The offers of the supplier are free of charge and subject to sales or sufficient stock. When wages and / or prices of commodities rise, quotation prices are revised according to the Febelgra Indexation Formula, which is sent to the client at the first request. The quotes are always prepared without quoting taxes, which are always at the expense of the client. The validity of a tender is one month before the execution of a contract within the three month period. The offer price is valid only for the duration mentioned in the quotation.

Article 4 
In bundled quotations there is no obligation to deliver part of the order against the corresponding part of the total price.

Article 5 
Any person or firm that makes an order, requesting it to be charged to third parties, is personally responsible for its payment even if the supplier has agreed with this method of invoice except in those cases where the third party has co-signed the order form.

REPRODUCTION RIGHTS AND MENTION OF THE SUPPLIER NAME

Artikel 6 
The supplier is not responsible for infringements of third-party reproduction rights if he performed the print or reproduction assignment in good faith. Only the client is liable. Any dispute regarding reproduction rights suspends the execution of the assignment.

Artikel 7 
If required by law, the client may not oppose the mention of the supplier's name even if the name of a publisher or intermediary, publicity agent or others is mentioned on the printed matter.

SUPPLIER MATERIAL, PRINTING TEST AND GOOD FOR PRODUCTION

Article 8 
The font, as well as the layout, are freely chosen by the supplier. The supplier is not responsible for the typographic quality of the ready-to-read models or files from formatted pages, which he receives from the client.

Article 9 
If the client supplies material to the supplier, this must be delivered in time (taking into account the order planning), properly packaged and delivered in the supplier's premises. The receipt of the transport documents only confirms receipt of the material. If the customer delivers prepress material digitally without a printed version, the supplier does not bear any responsibility for the result of the exposure. If the client supplies digital files to the supplier, he must keep the original files and he is responsible for the quality of these files. Subject to the intentional and serious error of the supplier, its personnel or subcontractors, difficulties or delay during production caused by delivery issues will extend the delivery period and increase the price with the additional costs caused by these problems.

Article 10 
At the request of the client, the supplier provides a simple printing test, eg laser print, blueprint or imposition test. Printing tests, including in true colors and / or fabric, are charged extra. If the client does not request a proof of print, the supplier is in no case responsible for the quality of the final product.

Article 11 
The supplier must correct the mistakes and word splitting errors indicated by the client, but is not responsible for spelling, linguistic or grammatical errors. Changes to the original order of any kind (written, in editing or placement of illustrations, in the formats, in the printing or binding, etc.) in writing or in any other way by or on behalf of the client, shall be made by the Client charged extra and extend the execution period. This also applies to the machine conditions in anticipation of the "good for printing". The oral or telephone changes are made at the risk of the client.

Article 12 
The transfer by a customer of a signed and signed "good for printing" release the supplier of all responsibility for the errors or omissions recorded during or after printing. The "good for printing" remains the property of the supplier and serves as evidence in case of dispute.

CONSERVATION

Article 13 
The transfer by a customer of a signed  "good for printing" releases the supplier of all responsibility for the errors or omissions recorded during or after printing. The "good for printing" remains the property of the supplier and serves as evidence in case of dispute.

DELIVERY TERM 

Article 14 
The time limits specified in the order will begin to run from the working day following the delivery of the necessary elements. The agreed delivery terms will be extended at least to the extent that the client has failed to submit the necessary items as well as the return of the improved tests and the "good for printing". Cases of force majeure, and more generally, all circumstances that prevent, mitigate or delay the execution of the assignment by the supplier, or which cause excessive aggravation of compliance with the commitments entered into by him, relieve the supplier of all liability And allow him to suspend his commitments, either as to the case, either to suspend or suspend the contract without being held liable for any damages. Among other things, such as war, civil war, mobilization, riots, strike and lock-out, both at the supplier and its suppliers, engine failure, fire, interruption of means of transport, raw materials, materials and energy supply difficulties and restrictions or prohibitions imposed by the government.

PERIODICS - CANCELLATION

Article 15 
The client may only withdraw from the contractor a contract of a periodic nature, ie an assignment with recurring assignments, with due observance of the notice periods specified below. The cancellation must be served by registered letter. In case of non-compliance with the deadlines, the principal will reimburse the supplier for all the damage and loss of profit suffered during the non-compliant period. Term of notice:
- 3 months for a periodic assignment with an annual turnover of up to EUR 7 500
- 6 months for a periodic assignment with an annual turnover of up to EUR 25 000
- 1 year for a periodic assignment with an annual turnover figure of 25 000 EUR or more

DEVIATIONS

Article 16 
For tissue, processed by the supplier, the client accepts the tolerances imposed by the manufacturers of these materials. The supplier may provide and invoice 10% more or less than the ordered number of copies. The lesser or more copies are deducted from the price of additional copies.

Article 17 
All assignments are performed with the normally available raw materials. Special requirements must be given by the client at the price request. If they are announced afterwards, this may give rise to a price adjustment. The perfect match of the colors to be reproduced, as well as the perfect invariability of the inks and the perfect invariability of the inking and the registry are not guaranteed. Deviations, inherent in the nature of the work to be performed, are explicitly accepted by the client.

COMPLAINTS AND RESPONSIBILITIES

Article 18 
In the event of cancellation of rights, the client must send a complaint or protest to the supplier not later than 8 days after receipt of the first delivery of goods. If the client does not receive the goods, the period of 8 days begins to run from the date of the invitation to receive the goods. In the absence of this, from the invoice date. If the supplier does not receive a complaint within this period of 8 days, the client will fully accept all goods. If the client makes use of a part of the goods delivered or sent to third parties by post or distributes to a distribution company for distribution, that means that he has accepted the entire issue. Failures to a part of the delivered goods do not give the client the right to reject the entire order. The supplier is not liable for indirect damage to the client, including profit loss.

Article 19 
The supplier's responsibility is limited to the withdrawal of non-compliant copies, which are settled at the price of the additional copies.

CLIENT MATERIALS - RISKS 

Article 20 
Delivery takes place in the supplier's company. Packaging and transport are at the expense of the client. The risk of the goods during that transport is carried out by the client.

Article 21 
All goods (paper, films, information carriers, etc.) entrusted to the client and in the supplier's premises remain at the expense and risk of the client who explicitly disclaims the supplier of any responsibility whatsoever under Other in case of damage or loss, either wholly or partly, and for any reason, except in case of maladministration, the Supplier's serious fault, its personnel or subcontractors or if the above-mentioned custody is one of the main performance of the agreement. The same applies to the goods that are intended for the client. The storage costs will be charged from the date indicated to the principal. In the absence of payment on the agreed date, these goods will be retained as a guarantee and property for the due amounts.

PAYMENT

Article 22 
The order can be asked to pay an advance of 1/3 of the amount, the same advance after receipt of the "good for printing" and the balance on delivery. The bills, checks, mandates or receipts do not bring either renewal or deviation. As of the due date, each unpaid invoice will, on a legal basis and without notice, raise an interest rate equal to the reference interest rate of the European Central Bank, plus seven percentage points and rounded to the higher half percentage point. If the principal and interest invoice is not paid within 14 days of sending a registered letter of formal notice, the debt will be increased with an additional compensation, conventionally set at 15% of the amount due on the due date with a minimum of 50 EUR. In addition, the supplier has the right to request immediate payment of all other invoices not yet expired and of all amounts for which the supplier has postponed payment of payment to the client. The supplier also has the right to suspend the execution of current contracts until the client has paid the advances specified in this article.

Article 23 
In case of delivery on call, the invoice amount of the total order will be invoiced at the first delivery.

Article 24 
If the order is canceled at the request of the commissioner or the suspension is suspended, the invoicing will take place at the stage of execution in which the order (wages, commodities, subcontracts, etc.) is located. This amount is increased by an additional conventional compensation of 10%.

Article 25 
The client will only be the owner of the goods sold after the sums due are fully paid. However, the risks that the goods may suffer are payable to the client as soon as they are made available to them.

Article 26 
All disputes are within the jurisdiction of the courts of the area in which the supplier of the supplier is located.